WEBSITE DESIGN | USER EXPERIENCE DESIGN | RESPONSIVE
DESIGN
Within
5 seconds of landing on your website, can your visitors determine what your
company does? Could users easily navigate to the blog if they need to? Is the
layout of your pricing easy to understand? Do you have
an extremely high bounce rate?
If you're
finding yourself answering ‘no’ to these questions, it might be time to take a
hard look at the way you’ve been designing and optimizing your website.
A
website can’t simply succeed by excelling in limited aspects (such as solely
design or content). It needs to have a design that feeds into your website's user experience,
functionality, and appropriately complements your content.
Your
website also needs to clearly communicate with your audience what you do, why
you do it, and who you do it for. It's easy to get caught up with how great you
are as a business, that you forget to make sure we are addressing core concerns
your audience has first and foremost.
So, what do you need to know to start
improving your web design?
To
answer that, here are 14 website tips to ensure that you're going in the
right direction in your redesign and are assuring you aren't turning
visitors away.
14 Tips for Improving Your Web Design
1. Have a Plan
Don't
just start designing your website. To ensure that your website is effectively
meeting the needs of your visitors you need to map out your buyer's journey
from the first time they visit your website to the moment they become a
customer.
What
pages are they going to view, what content are they going to read, and what
offers are they going to convert on? Understanding this will help you design a
site that helps nurture leads through the sales funnel.
You
want to design your website for the next step, not the final step. It's all
about answering the right questions in the right order. This might be where
context comes into play. Take what you already know about your current
customers (or even interview them) and research how they went from a visitor to
a customer. Then, use this data to map out your strategy.
2. Remove the Following From Your Website
Certain
elements on your website are going to detract from the value and message
you're trying to convey. Complicated animations, content that’s too long, stocky
website images are just a few factors on the list.
With an
audience that only has an attention span of 8 seconds, you need to create a
first impression that easily gets the main points across. This should be done
with short, powerful sections of content and applicable photographs/icons that
are sectioned off by clear and concise headers.
If
you’ve got those right, then review it and make sure it doesn’t contain
jargon or ambiguous terminology. It only serves to muddy your content
and confuse your users.
Some
words to avoid include next generation, flexible, robust, scalable, easy to
use, cutting edge, groundbreaking, best-of-breed, mission critical, innovative
... those are all words that have over used by hundreds if not thousands of
companies and don’t make your content any more appealing.
3. Include Social Share and Follow Buttons
Producing
great content and offers only go so far if you aren’t giving your users the
opportunity to share what you have.
If your
website currently lacks social share buttons, you could be missing out on a
lot of social media traffic that's generated from people already reading
your blog!
If this
sounds new to you, social sharing buttons are the small buttons that are around
the top or bottom of blog posts. They contain icons of different social media
website and allow you to share the page directly on the social media channel of
your choice.
These
buttons act as a non-pushy tool that encourages social sharing from your buyer
personas.
If you
are looking for some tools to get you on the ground, check out the two free,
social sharing tools SumoMe and Shareaholic.
4. Implement Calls-to-Action
Once
your visitors land on your site, do they know what to do next? They won't know
what pages to view or actions to take if you don't provide them with some sort
of direction.
Call-to-action
buttons are one of the many elements that indicate the next step
user should take on a page. While many of us know that, it can be easy to fail
to accurately use them to guide users through your website.
It’s
easy to spam your website with the most bottom-of-the-funnel (BOFU)
call-to-action, without even properly nurturing your users with other
calls-to-action that are more top/middle of the funnel.
To
recognize whether or not you’re guilty of this, start reading through the pages
across your website. Are you finding most pages, even blog articles, with only
a call-to-action for a demo/trial/consultation? Then, it’s time to update.
Take
the time to add in call-to-actions that give them materials to educate
themselves and help solve their pain points. Once they identify your
company as one that provides materials that are relieving these, they will feel
more comfortable researching your services to see if you can personally make
these solutions a reality.
Some
example call-to-actions are to click here for more information, download our
sample GamePlan, sign up for a webinar, watch the video, see all inbound
marketing services, and see pricing. For more information, check out this
offer to get you using call-to-actions the right way to generate even more
leads.
5. Use the Right Images
Not
every image is going to fit with the type of message you're trying to show your
audience.
Fortunately,
you have a lot to choose from (even some that are for free). But still,
cause caught many of us decide to plague our website with extremely stocky
photos.
Just
because a stock website has the image, doesn’t mean it looks genuine and will
evoke trust in your company. Ideally, you want to use photos that portray
images of the real people that work at your company and the office itself.
If real
photographs aren’t an option, there are techniques you can use to help pick out
the right type of stock photo. This will aid in bringing more realism to
your brand and making sure the images match who you are and what your content
is explaining.
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